Evaluation Factor - Pharma Quality Management

Pharma Quality Management provides an assessment of quality management and compliance with
pharmaceutical regulations. The assessment considers relevant certifications and capabilities of logistics service providers in order to classify Pharma Quality Management.

Classification is determined for every process step individually. In general, the more certifications and capabilities a company has, the better the classification. The % of available capabilities is based on the number of desired answers to the core questions of the Validaide Capabilities Checklist. This % is then translated into a classification between Basic and Excellent.

For ocean lanes only, Road Transport for containers (drayage) is evaluated on the Core Quality Capabilities that are applicable to drayage only. For questions not answered, it is assumed that the capability is not available. If a company has relevant certificates, the minimum classification is increased a priori. Hence, the classification is determined as follows.

In case certifications are available:

• If either IATA CEIV or GDP certified or has a WDA (Wholesaler license), the assessment for this step is classified as Excellent
• The availability of Core Quality Capabilities is used to calculate the final score

In case no certifications are available:

• Below 60% of available Core Quality Capabilities, the step is classified as Basic
• Between 60% and 100% of available Core Quality Capabilities, the step is classified as between
  Basic and Excellent, based on a linear translation

The translation of available capabilities to a classification is shown in the following table:

The overall Pharma Quality Management Classification is calculated by taking the average of all suppliers.