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Trust Center

Silvija Kozlek
Updated

What is the Trust Center? 

The Trust Center serves as a centralized hub for all information related to our security, compliance, and operational integrity. It provides a transparent view of the measures we take to uphold the highest standards of trust, giving you confidence in our processes and practices. 

 

How to Access the Trust Center 

The Trust Center is accessible via our website https://trust.validaide.com/ and serves as an ongoing resource for all stakeholders. Whether you are seeking specific documentation, reviewing vendor information, or looking for answers to security-related questions, the Trust Center is designed to meet your needs efficiently. 

 

Key resources 

  1. Compliance Certifications 
    A detailed overview of our globally recognized certifications, such as ISO 27001,  which demonstrates our commitment to security and regulatory requirements. 

  2.  

  1. Policies and Documentation 

  • Business Continuity and Disaster Recovery Plan: Understand how we ensure uninterrupted service during unexpected events and how we recover operations effectively. 

  • Code of Conduct: Our ethical guidelines and principles that govern our business practices and interactions. 

  • Privacy Policy: Clear and detailed explanations of the data we collect, how it is used, and your rights. 

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  1. Vendor Transparency 

  • A comprehensive list of all third-party vendors we use, including their roles in our operations and the measures we take to ensure their compliance with security standards. 

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  1. Regular Activity Updates 

  • Timely notifications and reports on security audits, compliance renewals, and enhancements to our operational and security measures. 

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  1. Data Collection Transparency 

  • A detailed explanation of the types of data we collect, why we collect it, and how it is securely stored and processed. 

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  1. Types of Controls Displayed 
    The Trust Center provides insights into the specific controls we have implemented across multiple domains to protect your data and systems: 

  • Infrastructure Security: Measures to secure our physical and cloud-based infrastructure. 

  • Organizational Security: Policies and practices that ensure employees and processes uphold the highest security standards. 

  • Product Security: Features and measures designed to safeguard our products and services. 

  • Internal Security Procedures: Internal protocols for monitoring, preventing, and responding to threats. 

  • Data and Privacy Controls: Systems and policies designed to protect your personal and sensitive data. 

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  1. Security FAQ 

  • A dedicated section addressing frequently asked questions about our security practices, providing clarity on topics such as data protection, system safeguards, and incident response. 

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